Refund policy

If you don't love your purchase as much as we do, then send us an email at gracefuldesigns20@gmail.com

Due to the handmade nature of the products, there may be slight variations in color or size.  

If an item arrives broken, just follow the steps below.  

Step 1: Take a photo of the damage. 

Step 2: Email the photo to gracefuldesigns20@gmail.com along with your name and order number. 

Step 3: Someone will be in touch within 24 hours!

If within 30 days an item just isn't what you expected:

Step 1: Carefully package the item up with love. 

Step 2: On the packing slip, please tell us a reason for the return. 

Step 3: Email us at gracefuldesigns20@gmail.com so we can send you shipping information. 

Step 4: Upon inspection, a refund will be issued to your form of payment within 14 days.  

There are no returns/ refunds on custom and special order items.